I need help, or a hammer

Depends - it *should* be fine... Is it not working right?

If it's just a WAP it might not support routing, which is what allows you to share the connection... A Wireless Router is what you need for that...

Is this one of the free ones they give with the cable broadband? You might be better off calling Netgear for a comprehensive answer!

Complete load of arse. That device will support a whole load of clients, not just one.

It only has one ethernet port though, all other connections will have to be wireless. That could be what the Virgin guy means. Either that or he's a bit hard of understanding.

I had tried putting it through a switch before but was told by a guy at Netgear that it wouldn't work that way. Since then I have bought a wireless dongle for the PC and wired teh access point to the modem directly so that everything is wireless.

In total I have possibly four devices to connect. The PC, my laptop, an Asus Eee PC and my N95. As it stands now, if you reboot and reset the modem, whichever device connects first gets teh full connection (currently the PC). The laptops, both find teh network but will either not connect after putting in a WEP key, or, will only connect giving local access and not internet access.

I think this is likely to be one of those things that if someone with some knowledge were sat here, it would be fixed in no time, but I'm buggered if I can get things to work out. I've even had a friend come round to have a go and normally he can sort things out like this with no hassle whatsoever.

So, mat, sean, anyone with a clue more than me, if you can help at all I would be hugely grateful :)

A very quick scan through some forums indicated that it has DHCP turned on by default, and it caused users some problems. I'm not technical but it might be worth switching that off first, then trying again.

Dynamic Host Control Protocol is your bestest networking buddy. DHCP is what tells connecting clients where they are, and where to go to get the internets and such.

You should have it turned on on your clients though - which I believe is a tickbox in somewhere in windows' Network Properties called "Obtain an IP address automatically"

Remote tech support is extremely hard, but I'll try. What's exact version of the router? (see this page for more info). Have you followed the quick install instructions to the letter?

Most importantly - where did you get the router from, and what was it sold to you as? (ie, did you buy it after saying to them "I need something to make myself a wireless network")

DHCP is switched to "Obtain an IP address automatically" on both laptops and teh PC and the exact model number is "54Mbps wireless access point WG602 v4".

When I set it up I did follow everything exactly to the letter, but I have since mislaid the install sheet (the original attempt was months ago). I tried wiring the access point directly to any of the machines, but couldn't access the settings at all using the default IP address. My friend took it to his house and it connected up fine instantly, so he set it up and wrote down teh WEP keys for me to use. I thought it might be a vista thing, as both the PC and one laptop are using it, but the Asus laptop runs on Linux so I've no idea why it won't work.

I actually blagged the router from work. We were doing a bracket to hold one to a cabinet and our customer sent this down instead of the "industrial" blue one, so as they never asked for it back, I thought I would bring it home to let me use my laptop as more than a glorified DVD player for High School Musical!! :)

Oh, also, teh link that you put mat was to a very nice looking glass water cube, but I couldn't work out how to set up the wireless from it ;)

Doh. Try this one: http://kbserver.netgear.com/products/WG602.asp

Better still: http://kbserver.netgear.com/products/wg602v4.asp

That should have yer manuals, setup guides, etc.

btw, the cube is cool, but http://www.williampye.com/sculpture-3.php?id=34 is teh awesome

Wow, you're not wrong there,it is awesome!! :)

Is this one Virgin have provided you with? Are you on ADSL or the Cable service?

The modem is one that was supplied by Virgin (or Telewest as they were back then), but teh wireless access point was a freebie from work.

I spoke with another person at Netgear who said that all I needed to do was get Virgin to put my modem into "bridge mode", but teh numpty there said they couldn't do it.

I have a sneaking suspicion that I am going to have to try a different route to a solution, as all I seem to be getting is dead ends.

If I had a spare £40, I'd get Virgin to just install their one for me, but I think they are just being obstructive as they probably don't want me to find a free solution for myself.

Oh, it's a cable service :)

Aha.

What's odd is you can get one thing attached fine, but the others not...

I shall ponder on this some more.

Cheers sean, much appreciated :)

-1'

1

-1'

1